Warranty Administrator

Description

Warranty & Invoicing Administrator

Location: Enfield, London

Competitive Salary, 28,000 - 32,000 DOE

Full Time Permanent

Join a Leading Commercial Vehicle Dealership

An exciting opportunity has arisen for an organised and detail-focused Warranty & Invoicing Administrator to join a busy commercial vehicle dealership operation.

This role is ideal for an experienced administrator who thrives in a fast-paced environment and enjoys working closely with service, workshop, and management teams to ensure warranty claims and invoicing processes are completed accurately and efficiently.

The Role

As a Warranty & Invoicing Administrator, you will play a vital role in supporting the aftersales department by managing warranty submissions, processing invoices, and ensuring all documentation meets manufacturer and company standards.

Key Responsibilities

Prepare, submit, and manage vehicle warranty claims.

Ensure all warranty claims are processed accurately and within manufacturer guidelines.

Review repair orders and supporting documentation for compliance.

Raise and process customer, warranty, and internal invoices.

Investigate and resolve invoice discrepancies.

Liaise with Service Advisors, Workshop Controllers, and manufacturers regarding claim queries.

Maintain accurate records and departmental administration.

Support the wider service department with administrative duties as required.

Assist in improving warranty recovery and reducing rejected claims.

Candidate Requirements (Essential)

Previous experience in Warranty Administration, Service Administration, or Invoicing.

Strong attention to detail and accuracy.

Excellent organisational and time management skills.

Good communication and customer service abilities.

Proficient in Microsoft Office and dealership management systems.

Ability to manage multiple tasks within a busy environment.

Desirable

Experience within a commercial vehicle, truck, automotive, or dealership environment.

Understanding of manufacturer warranty processes.

Knowledge of invoicing and service administration procedures.

What's on Offer?

Competitive salary package.

Ongoing training and development.

Long-term career opportunities.

Supportive team environment.

Secure employment within a well-established commercial vehicle business.

Apply Today

Please ask for Skills

Job ref: 53960

Ad ID: 5418787018