Transport & Warehouse Administrator

Description

Transport, Warehouse & Office Administrator (Goods Inwards / Stock Control)

Location: Altham, Lancashire (Site-based)

Company Industry: Transport & Logistics

Salary: GBP30,000 per annum + contributory pension + 25 days holiday (+ bank holidays)

Role Overview

A well-established North West logistics business is seeking a Warehouse & Office Administrator to support goods-inwards operations across both office and warehouse environments.This is a varied, hands-on role combining administrative accuracy with physical verification of inbound goods, ensuring stock integrity, documentation accuracy, and smooth operational flow. The position plays a key part in maintaining inventory accuracy, resolving discrepancies, and supporting customer service standards across the supply chain.Key ResponsibilitiesGoods Inwards & Warehouse Coordination

Accurately book in deliveries and receipts onto internal systems (WMS / ERP)Physically check deliveries in the warehouse against paperwork, ensuring accuracy of quantities, condition, and product codesVerify delivery notes, purchase orders, and supplier documentation before processingLiaise with warehouse staff, drivers, and suppliers to ensure smooth inbound operationsSupport the goods received process, ensuring all activity is recorded and traceableStock Control & Investigation

Maintain accurate inventory records within systems and databasesInvestigate stock discrepancies, shortages, and delivery issuesConduct routine checks, reconciliations, and audits to ensure stock accuracyWork proactively to identify and resolve root causes of stock errorsSupport continuous improvement of stock control processesCustomer & Internal Query Management

Respond to customer and internal queries via telephone and emailInvestigate delivery, stock, or order queries and provide timely updatesProactively chase outstanding deliveries or missing goodsEnsure high levels of customer service and communication at all timesAdministration & Systems

Input, maintain, and update data accurately across warehouse systemsEnsure all documentation (delivery notes, records, logs) is correctly completed and filedProduce basic reports relating to stock, deliveries, and discrepanciesSupport general administrative duties as required within the operationKey Skills & ExperienceEssential

Previous experience in a warehouse administration, logistics, or stock control roleStrong IT literacy (MS Office, Excel, and warehouse/inventory systems)Excellent attention to detail and accuracyProven ability to investigate and resolve queries/problemsStrong communication skills and confident dealing with customers and stakeholdersAbility to work both independently and collaboratively in a fast-paced environmentDesirable

Experience within a goods-inwards or supply chain environmentFamiliarity with WMS, ERP, or stock management systemsUnderstanding of warehouse operations and processesPersonal Attributes

Highly organised with strong time management skillsProactive, with a "can-do" approach to problem solvingComfortable working both in an office and physically within a warehouse environmentResilient and adaptable in a busy operational settingStrong interpersonal skills with a professional, customer-focused approachWorking Environment

Split role between office-based work and warehouse floor activityRegular interaction with warehouse teams, drivers, suppliers, and customersHands-on involvement in goods-inwards and stock processesSummaryThis is an excellent opportunity for a detail-oriented and proactive individual seeking a dual office/warehouse role within a growing logistics operation. The successful candidate will play a critical role in ensuring stock accuracy, operational efficiency, and customer satisfaction across the business.

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Ad ID: 5418358271