Technical Administrator (Fixed Term Contract)

Description

Role: Technical Administrator (6 9 Month Contract)

Location: Wyndham Way, Kettering, NN16 8SD

Hours: 37.5 hours per week

Salary: Up to GBP27,000 per annum

Interaction Recruitment is working on behalf of our client to recruit a Technical Administrator for a 6 to 9 month fixed-term contract. This role sits within the Fall Arrest Team as part of the Safety Products Testing department.

About the Department The Safety Product Testing team carries out testing on a wide range of Personal Protective Equipment (PPE) for a global customer base, ensuring products meet required safety and performance standards.

Products tested include gloves, fall protection equipment, motorcycle garments, high visibility clothing, eyewear, helmets, hearing protection, chainsaw garments, kneepads, sports protection, and more.

The department operates multiple accredited laboratories equipped with specialist machinery used to test PPE against International and European standards. Test results are reported to customers and support product development as well as CE and UKCA certification processes.

The team consists of approximately 25 multi-skilled technicians, technologists, and support staff.

Key Responsibilities Respond to customer enquiries accurately and professionally within agreed timeframesCarry out administrative duties related to creating and booking in customer projects and product samplesSupport purchasing processes for equipment and consumablesMaintain communication with customers via phone, email, video calls, and occasional on-site meetingsAccurately maintain data within the company CRM systemLiaise with testing teams and customers to prepare quotations for testing and auditsCoordinate customer visits with internal teams and clientsWork with other departments and subcontractors to arrange calibrations and testingAssist with equipment calibration activities and maintain recordsDevelop a technical understanding of customer products and available PPE servicesBuild strong working relationships with colleagues and customers

About You Essential:

GCSEs (or equivalent) in Maths, English, and a Science (Grades A C or equivalent experience)Highly organised with strong self-motivationNaturally inquisitive with problem-solving abilitiesAbility to prioritise and manage multiple tasks simultaneouslyStrong interpersonal skills and ability to build relationships at all levelsExcellent written and verbal communication skillsProficient in Microsoft Office, particularly Word and Excel Desirable:

Experience in auditing or compliance-related rolesKnowledge or experience of PPE productsFamiliarity with testing standards (EN, ISO, BS)Experience using database systems (Dynamics preferred)Understanding of a quality management system (QMS)

Benefits days annual leave (dependent on service)Life assuranceGroup personal pension planIncome protectionFree parkingFlexible working hours

Closing Date: Friday 8th May 2026

Interviews: Wednesday 20th May 2026 (on site)

If you are a detail-oriented administrator with a technical interest and strong organisational skills, this is an excellent opportunity to join a well-established and supportive team.

INDKTT

Ad ID: 5418237511