Service Team Coordinator-HYBRID

Description

Job Title: Service Team Coordinator

Our client, a rapidly expanding organisation is seeking a Service Team Coordinator to help manage their southern division. If you're organised, enthusiastic, and thrive in a collaborative environment, we want to hear from you!

Why Join Us?

Competitive Salary: We value your hard work and offer a salary that reflects that.

Comprehensive Benefits: Enjoy private healthcare for you and your family, annual bonuses, and a healthy rewards scheme.

Long Service Rewards: Additional leave after 5 years and opportunities to buy or sell annual leave days.

Personal Development: Tailored development plans to help you grow and thrive in your role.

Fantastic Work Environment: Join a team with high staff retention rates and a positive atmosphere.

What You'll Be Doing:

As a Service Team Coordinator, you will play a vital role in ensuring our engineers are well-coordinated and our customers are happy. Your responsibilities will include:

Scheduling engineer's diaries and maintenance visits.

Maintaining regular communication with customers to confirm visits.

Handling general office administration and answering incoming calls.

Reacting promptly to call-outs and managing stationery and office expenses orders.

Keeping engineer's training records updated and submitting reports/quotes on time.

Processing holiday requests and setting up new maintenance contracts.

Producing invoices and quotes based on engineer's reports.

Reviewing engineer overtime claims for management approval.

What You'll Need:

To succeed in this role, you should possess:

A well-organised approach to work and excellent time management skills.

Strong written and verbal communication skills, complemented by a friendly telephone manner.

Strong interpersonal skills and the ability to build positive customer relationships.

An enthusiastic attitude with a willingness to learn and grow.

Flexibility and adaptability to changing situations.

Basic IT skills, including proficiency in Word, Excel, PowerPoint, and Access Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. xjnqpsq Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Remote working/work at home options are available for this role.

Ad ID: 5417769505