Service co-ordinator

Description

Service Co-ordinator (Temp to Perm)

Locations: Tunbridge Wells

Pay: Up to 14 per hour

Hours: Monday - Friday 9am - 5pm

Start Date: March 2025 (Potentially earlier subject to clients requirements)

We are seeking a highly organised and proactive experienced service co-ordinator to join our Client in Tunbridge Wells covering maternity leave on a temporary basis with the potential of the role going permanent for the right candidate.

This is a great opportunity for anyone who is an experienced service co-ordinator / scheduler to join my clients busy and expanding business and play a key role in delivering exceptional customer service and operational support.

Key Responsibilities:

Schedule daily and weekly workloads for service engineersMaintain exceptional levels of customer satisfaction at all timesWork efficiently to ensure all appointments are booked within client requirementsProactively inform clients of any issues, delays, or updatesHandle emergency call outs in line with the 24-hour response regulationEnsure all service activities comply with company standards and regulatory requirements, maintaining accurate system recordsPrepare and issue customer invoices using XeroManage engineers reports, distribute them to customers, and arrange any follow-up appointments as needed

What We're Looking For:

Strong organisational and time-management skillsAbility to work under pressure and manage competing prioritiesProficiency in scheduling software and Microsoft OfficePrevious experience in a service or scheduling role is highly advantageous

What You'll Receive:

Training on internal systems and processesTemp-to-perm opportunity with real potential for long-term growthSupportive team environment within an expanding business sectorWeekly pay via Brook Street RecruitmentAccrual of annual leave entitlementAccess to exclusive candidate benefits and support

If you're proactive, organised, and passionate about delivering excellent service, we'd love to hear from you. Apply today to find out more about our available assignments.

Brook Street NMR is acting as an Employment Business in relation to this vacancy.

Ad ID: 5417560045