Scheduler

Description

We are currently recruiting on behalf of a well-established and growing fire & security company based in Bolton, who are looking to appoint an organised and proactive Scheduler to support their busy operations team.

This is a fantastic opportunity for someone with strong scheduling and administration experience who enjoys working in a fast-paced environment and delivering excellent customer service.

As a Scheduler, you would be the central point of contact between customers, engineers, and internal departments, you will play a key role in ensuring service operations run efficiently and effectively.

Benefits:

Salary up to 32,000 depending on experienceMonday to Friday working hoursOffice-based role in BoltonFull training provided on internal systems and processesSupportive and friendly working environmentKey Responsibilities:

Coordinate and schedule engineers for planned preventative maintenance (PPM), reactive call-outs, remedial works, and installationsLiaise with customers to arrange appointments and confirm attendanceManage service jobs from booking through to completion and invoicingEnsure all engineer reports, certificates, and job documentation are completed accurately and submitted on timeRaise quotations for remedial works and follow up on approvalsMonitor engineer workloads and adjust schedules where requiredOrder materials and parts while maintaining stock control recordsAct as the first point of contact for customer queries and incoming service callsProvide regular updates to customers regarding engineer attendance, job progress, and outstanding worksSupport the wider service department with general administration dutiesExperience Required:

Previous experience within a Service Coordinator, Scheduler, or Service Administrator positionExperience in the fire and security sectorExcellent organisational skills with the ability to manage multiple tasks simultaneouslyStrong communication and customer service skillsConfident using Microsoft Office and CRM/service management systemsAbility to work effectively under pressure and prioritise workloadsExperience within the fire & security, engineering, facilities management, or maintenance sector is highly desirableIf this sounds like you, please apply today!

Ad ID: 5418431467