Sales and Service Administrator

Description

Your new company

My client, a leading financial services organisation based in the heart of Liverpool's business quarter, is seeking a team of 4 sales and service administrators to join their business on a permanent basis.

Based out of contemporary offices and offering superb transport links in and out of the city, this is an opportunity not to be missed.

Your new role

The positions are offered full-time Monday to Friday with working hours, Monday to Thursday 09.00am until 17.30pm and 09.00am until 17.00pm on Fridays.

A hybrid model is also in place, working from home both Mondays and Fridays.

The main purpose of this position is to support the smooth operation of the organisation's financial sales process, providing strong customer service to in-house accounts and the sales force, enhancing sales leads and ultimately increasing business volume.

Some of your duties will include, but not limited to

Support new sales opportunities, whilst maintaining excellent customer service and achieving sales target expectations

Handling customer settlement figures

Manage key in-house accounts, promoting the organisation's USP and providing a support service throughout the lifecycle of the application process.

Assist and support all floor managers

Enhance the operations process and ensure a strong working relationship between all internal elements

Handle all direct customer enquiries

Act as the first point of contact for enquiries from all internal staff

Provide day-to-day support for key accounts transitioned from the Field Sales team into Business Support, ensuring continuity and efficient handling of account requirements.

Dealing with commission quotations (campaigns/ promotions/ subsidised/ enhanced commissions).

What you'll need to succeed

Proven working history within a professional office environment

Exceptional communication skills both written and verbal

Strong attention to detail

Have a strong sense of urgency and ability to work to deadlines

Passion for going that extra mile

Very organised

An exceptional team player

What you'll get in return

Competitive salary at between 27,000 and 30,000 per annum

Great city centre location

Hybrid model

Full time Monday to Friday

25 days holiday plus bank holidays

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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Ad ID: 5418213708