Receptionist

Description

Campus Services

Paisley Campus

Welcome Desk Ambassador (Receptionist)

Salary: Grade 2 GBP25,249 per annum

Full time: 35 hours per week

Permanent

Unfortunately, this role is not eligible for visa sponsorship in line with Home Office requirements. Applicants will therefore be unable to secure a Skilled Worker visa for this role and will require an alternative source of right to work in the UK.

THE POST - Welcome Desk Ambassador

The University of West of Scotland are recruiting for an experienced Receptionist to join their Campus Services team as a Welcome Desk Ambassador. As part of our Welcome Team the post holder will provide an exceptional/enhanced customer experience to students, external visitors, and University colleagues via a front-of-house and telephone enquiry service.

The successful candidate will take ownership and responsibility for delivering the UWS brand to all users of the service as well as provide clerical / administrative support to the wider campus services directorate using the Microsoft Office suite and other in-house university systems and applications.

The successful candidate should have the following:

3 Standard Grades (National 5s) or SVQ 2 or equivalentAn understanding of working within a customer-focused, corporate or commercial environment Experience of working with a busy reception, using a computerised telephone directory or similar A working knowledge of business administration

ABOUT US

The University of the West of Scotland is one of Scotland's largest and most dynamic modern universities. Our reach across the country, together with our London campus, means that UWS is a significant force in global knowledge creation, innovation, and a leading provider of undergraduate, postgraduate and research degree education. Our degrees provide students with a transformational experience; equipping them with highly sought-after graduate skills that set them up for global success in world-leading sectors, industries and businesses.

With cutting-edge courses, modern pedagogy and practical knowledge, we enable our students and staff to experience the joy of learning, teaching, research and innovation, and apply their knowledge for the benefit of others.

UWS is officially ranked by Times Higher Education in the top 200 universities worldwide under 50 years old (2024 Young University Rankings)

Our professional services teams are the backbone of UWS, providing robust and innovative solutions to support the vast range of work across learning and teaching, and research and innovation. You will join a supportive and dedicated team, playing a key role in a range of work that will help drive forward our ambition to deliver world-leading research, and graduates who will design, shape and build a new future.

We offer our staff a caring and supportive environment, across five campuses, and a competitive benefits package which includes:

24 days of annual leave, plus a further 12 days for public/university holidaysAn additional days leave on your birthday Defined benefit contribution pension scheme (including death in service benefits upon joining the scheme A flexible approach to working pattern and work-life balanceEmployee discount scheme across 3,500 retailersFitness facilities across our campusesAccess to a range of health and wellbeing resources, including occupational health, physiotherapy and access to our Employee Assistance Programme Professional, career and research development opportunities.

Closing Date: Wednesday 3rd June

Interview Date: Monday 22nd June

Please note that the appointment will be made on the first point of the salary scale (unless by exception, where evidence would need to be provided).

The University reserves the right to shorten/extend the closing date of any position where a high/low volume of suitable applications are received. Therefore, if you are interested in this role, an early application would be encouraged.

You can find out more about how the University uses your personal data as part of the recruitment process by looking at the UWS HR Applicant Privacy Notice

UWS are committed signatories to the Armed Forces Covenant.

UWS is committed to equality and diversity and welcomes applications from underrepresented groups.

UWS is a "Disability Confident" employer.

University of the West of Scotland is a registered Scottish charity, no. SC002520

Ad ID: 5418347510