Purchasing and Returns Administrator

Description

Join a stable, supportive business where you ll keep purchasing and returns organised, resolve issues, support customers and progress your career.

Purchasing and Returns Administrator

Welwyn Garden City, AL7

GBP26,500 to GBP28,000, depending on experience

Full-time, Permanent

Monday to Friday, 8.30am to 5.15pm

No weekends or bank holiday working

Be the person who keeps everything organised, moving and under control.

Barco is a well-established business with over 40 years experience supplying plumbing and heating merchants. Following an internal promotion, we are looking for a confident and highly organised Purchasing & Returns Administrator to join our commercial department.

This is a varied customer service and administration role where you ll coordinate returns, communicate with customers and suppliers, resolve issues and help keep purchasing processes running smoothly.

You ll receive full training and ongoing support, working as part of a small, close-knit team alongside sales, purchasing, accounts, goods-in and management.

This is an important role for someone who enjoys taking ownership, keeping track of the detail and ensuring every issue reaches a clear resolution.

What s in it for you

GBP26,500 to GBP28,000, depending on experienceAnnual bonus, based on company and individual performanceMonday to Friday, 8.30am to 5.15pmNo weekends or bank holiday working25 days holiday plus bank holidays after probationLife insurance at three times your salaryWellbeing support, including 24-hour counselling and private GP accessFree parkingShort walk from Welwyn Garden City station and town centre bus servicesFull training and ongoing supportA genuine opportunity to progress within the business What you ll be doing

You ll help keep Barco s purchasing and returns activity organised and streamlined, acting as a key point of contact for customers, suppliers and colleagues.

Returns

Managing the returns process from initial customer contact through to resolutionSpeaking with customers about returns, faulty items and damaged goodsLiaising and negotiating with suppliers to achieve fair and practical outcomesInspecting returned goods and maintaining accurate recordsRaising claims with carrier services for damaged or missing itemsKeeping customers informed throughout the process Purchasing

Supporting the commercial and buying team with day-to-day administrationChasing suppliers for delivery dates and updating internal teamsWorking with goods-in and accounts to resolve delivery discrepancies promptlyKeeping records and outstanding actions organised and up to dateHelping ensure processes remain efficient and nothing is overlooked What we re looking for

You don t need to arrive as the finished article. Barco is more interested in finding someone with the right attitude, confidence and willingness to learn.

You ll need to be:

Highly organised and able to manage several tasks at onceA clear and confident communicator, particularly over the telephoneComfortable dealing with both customers and suppliersConfident negotiating and working towards practical solutionsCommitted to delivering excellent customer serviceProactive, dependable and willing to take ownershipCalm under pressure, with strong attention to detailPositive, professional and comfortable working as part of a close-knit team Previous experience in purchasing, returns, customer service, account management or administration would be helpful, but it is not essential. Full training will be provided for the right person.

Why join Barco?

Barco is an established and respected business with over 40 years experience in its market.

You ll be joining a stable and supportive company where good people are recognised and given the opportunity to progress. This vacancy has arisen through internal promotion, making it a genuine opportunity to build a long-term career within the business.

Apply now

If you enjoy keeping things organised, communicating with confidence and making sure customers receive an excellent service, we d love to hear from you.

Applicants must already have the right to work in the UK. Barco is unable to offer visa sponsorship for this role.

No recruitment agencies, please.

This role may suit candidates with experience as a Purchasing Assistant, Procurement Administrator, Returns Administrator, Customer Service Administrator, Logistics Coordinator, Service Coordinator, Stock Administrator or Administration Assistant.

Ad ID: 5419249903