Contact Cora Health Group Ltd
Cora Health Group Ltd
Patient Care Advisor
Tyne and Wear
Contact Cora Health Group Ltd
- Hours
- Full Time
- Posted
- 1 day ago
- Salary
- 24800.00 GBP Annual
- Recruiter
- Cora Health Group Ltd
- Closes
- 12 Jun 2026
- Course
- No
- Contract Type
- Permanent
- Recruiter Type
- Direct Employer
Description
Customer Service Advisor (Patient Care Advisor)
Salary:GBP24,800 + Benefits
Location: Quorum Business Park, Newcastle upon Tyne
Hours: Full-time, 37.5 hrs (Mon Fri, 8:30am 5:00pm)
Hybrid: 50% remote after probation
Start Date: 22nd June 2026
Interviews: starting 21st May 2026
Why Join Us?
No weekends, bank holidays, or late shifts Hybrid working after probation Up to 30 days holiday + Birthday off Wellness support & Employee Assistance Programme Performance awards & discounts (Blue Light, healthcare) Learning & development through Cora Academy Career progression opportunities Electric car & cycle-to-work schemes About the Role
Be the first voice patients hear at Cora Health. As a Patient Care Advisor, you ll handle calls and emails, book appointments, and guide patients with musculoskeletal (MSK) conditions through their care journey. No healthcare experience needed just great customer service skills and a passion for helping people.
What We re Looking For
Warm, friendly, and professional approach Strong customer service experience (contact centre experience a plus) Excellent communication and IT skills Flexible, positive, and empathetic attitude Ability to work Mon Fri, 8:30am 5:00pm About Cora Health
We re a leading provider of community healthcare services in the UK, delivering MSK care, diagnostics, physiotherapy, pain management, mental health support, and more. Our mission: make healthcare accessible and straightforward for everyone.
Ready to make a real impact? Apply now and start your career with Cora Health!
(Please note: Candidates need to be able to attend the office in Newcastle 3 out of 5 days per week.)
Please note: Previously unsuccessful applicants within 6 months will not be considered.
Ad ID: 5418343153
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