Operations Delivery Manager

Description

Essex County Council (ECC) are delighted to be supporting Braintree District Council in recruiting an Operations Delivery Manager within their Waste Service on a full-time, temporary basis.

Due to the nature of this role, the successful candidate will be required to work on-site full-time for an initial period. The role will be based across Causeway House and Lakes Industrial Park.

Role Purpose

Responsible for the co-ordination of multiple projects and assisting with their implementation within Operations to support waste service changes, providing clear direction and optimism. Develop, monitor and review scopes of work, schedules and budgets to ensure waste review changes are delivered effectively. Ensure compliance with statutory duties, including Operator s Licence compliance and Health & Safety requirements within the remit of the post. Provide effective communication and regular updates across Waste Services and relevant departments, including senior management. Principal Accountabilities

Manage and oversee the provision of high-quality, customer-focused Waste Operations services, ensuring responsiveness to change and adoption of best practice for efficiency and performance. Provide forward-thinking operational leadership, supporting, motivating and developing managers and team leaders, and coordinating effectively with drivers and loaders to ensure cohesive service delivery. Review, interpret and challenge existing processes, researching alternative approaches from other organisations and applying best practice where appropriate. Develop and support all staff, including interdependent service teams, ensuring new services are implemented efficiently and within agreed timelines. Proactively establish project and team linkages, fostering collaboration across departments and stakeholders throughout the review and implementation process. Deliver service improvements through comprehensive review of Waste Management services, ensuring effective and efficient use of resources. Experience & Qualifications

Relevant degree or professional qualification. CoTC (desirable). CPC (desirable). Proven experience delivering operational services. Working knowledge of waste services, vehicles and logistics. Experience in project management and process development. Corporate management experience within a comparable organisation. Experience delivering innovative and effective waste and transport initiatives. Willingness to undertake further training (in-house and external) as required. Skills & Knowledge

Strong understanding of front-line service delivery focused on excellent customer service and value for money. Ability to lead, motivate and manage change to drive service improvement. Knowledge of Health & Safety legislation. Extensive people management experience. Excellent written, verbal and presentation communication skills. IT proficiency including Word, Excel and PowerPoint. Ability to build and maintain positive working relationships at all levels, including elected members. Strong organisational skills with the ability to manage a heavy and fluctuating workload and meet deadlines. Effective multitasking and time management abilities. Market 36 Recruitment Ltd cover a range of sectors including Commercial, Industrial, Engineering, HR & Finance & ITAD. This vacancy is being advertised by Market 36 Recruitment Ltd. We operate as an Employment Business for temporary roles and as an Employment Agency for permanent roles.

Ad ID: 5417922542