Maintenance Administrator

Description

Maintenance Administrator

Leeds, West Yorkshire - Office-Based no Hybrid working

Salary: GBP30,000 to GBP32,000 dependent on experience

Permanent Monday to Friday hours - 9am to 5:30pm

Why Join us?

Full training and ongoing supportCompetitive salary with annual performance and pay reviewsDiscretionary Annual bonus (performance-based)20 days' holiday + bank holidays (pro rata), increasing after 2 years' serviceFriday breakfasts - a small perk we all look forward to!Supportive team environmentGenuine opportunities for progression as the company growsDo you thrive in a busy, team-focused environment where every day is different? If so, we would love you to join our growing property maintenance team in Leeds.

About us

We're an established and expanding property maintenance company dedicated to delivering excellent service to our clients and tenants. Our focus is on efficiency, teamwork, and customer care, ensuring every maintenance request is managed smoothly and professionally.

As our business continues to grow, we are looking for a proactive Maintenance Administrator to support our customers, engineers, and internal teams. This is a fantastic opportunity to join a company where your contribution genuinely makes a difference.

The role

As part of our friendly, close-knit team, you'll be responsible for managing maintenance requests from start to finish, keeping customers informed, and ensuring all jobs are handled quickly and effectively.

Your main duties will include:

Acting as the first point of contact for tenants, clients, and contractorsLogging and managing maintenance tasks accurately and efficientlyLiaising with engineers and internal teams to coordinate workMaintaining detailed records and file noteProviding exceptional customer service and administrative supportPrioritising urgent issues and ensuring service level agreements are metFollowing up outstanding jobs and ensuring completion within agreed timeframesThis is a busy, customer-facing role ideal for someone who is organised, communicative, and thrives in a fast-paced environment.

Requirements

Excellent customer service and communication skillsFlexibility around holidays and cover when job share partner is awayStrong organisational skills and attention to detailConfident multitasker with a proactive, problem-solving mindsetComputer literate and comfortable using multiple systemsWorks well independently and as part of a teamAbility to remain calm under pressureExperience in the property or maintenance sector is helpful but not essentialWe're looking for individuals who brings a positive attitude, energy, and professionalism to the role.

If you think this Maintenance Administrator role sounds like the perfect fit, click 'Apply Now' and submit us your CV with a brief note about why you would be a great addition to our team.

Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Ad ID: 5418085048