Independent Living Adviser

Description

We are looking for a person to provide an Appointeeship Service to a caseload of individuals in Birmingham and Worcestershire. The successful candidate will be joining a leading not-for-profit organisation that provides independent living services to people with disabilities and health care needs nationwide.

Location: Home working, with an expectation to travel around Worcestershire. You will occasionally provide cover in the Birmingham area and visit our office in Birmingham (B6 4AH)

Salary: GBP26,378 per annum / GBP21,388 pro rata

Hours: 30 hours per week

Days & Times: To be confirmed with successful candidate, core hours areMonday to Friday, 8:30am to 5:00pm.

Closing Date: Friday 7th November 2025

Interview: Interviews will take place via Microsoft Teams video conferencing software. Further details will be discussed with applicants who are shortlisted, you will be contacted by email (please check your junk/spam folders for our e-mails).

The Role - As an Independent Living Adviser (Appointeeships), your main duties will include:

Acting as an appointee for a caseload of individuals to ensure all financial arrangements are properly documented and managed within Penderels Trust guidelines.Ensuring Appointeeships are managed in a person-centred approach that promotes the independence of the individualEnsuring that systems are in place for each individual receiving an Appointeeship and to ensure that they are safeguarded from fraud and financial abuseLiaising with Local Authorities, the DWP and other official agencies in all matters relating to Appointeeships including change of circumstances and to do this without unnecessary delay resulting in over/underpayments.To organise and attend meetings and/or reviews with customers, colleagues and local authority staff where necessary including initial visits to new AppointeeshipsTo keep up to date with changes to legislation relating to AppointeeshipsEntering and maintaining information on a central database relating to all individuals receiving an AppointeeshipSkills, Experience and Qualification - We are looking for someone with the following attributes:

Experience of working with vulnerable peopleExperience of providing information or advice to others or within a customer service environmentAbility to communicate clearly both verbally and in writing, adapting your style to suit the audience.Ability to manage diary and workload effectively.Current driving licence and unrestricted use of vehicleGood working knowledge of Microsoft Office packages (including Word, Excel and Outlook)Ability to produce letters and other documents to a high standard.Ability to input and maintain accurate data records.Excellent telephone mannerAbility to work as part of a team and on own initiative.Ability to work flexibly and to deadlines.Hold minimum GCSE Grade '4' or equivalent in English and MathsThis post is subject to the completion of a satisfactory enhanced DBS check prior to appointment.

Perks: Employee assistance programme / Corporate Health Cash Plan / Subsidised car breakdown cover / Death in service benefit / 23 Days annual leave plus Bank Holidays initially (Increased entitlement with length of service) / 2 Additional leave days in December (After 12 months' service) / Paynow (Stream)

Penderels Trust is a Disability Confident Employer and will offer a guaranteed interview to disabled candidates who meet the job specification.

Ad ID: 5417343023