Head Receptionist

Description

Head Receptionist Step into the Spotlight - Lead Our Clients Front of House in Style!Are you a Senior Receptionist or Reception Supervisor ready to take the next big step in your hospitality journey? This is your chance to shine at a stunning high end hotel property where timeless elegance meets contemporary charm.As Head Receptionist, you'll be the beating heart of front office - the first smile for guests to see, and the calm, confident presence that ensures their every moment is flawless. What Makes This Role So Special?This isn't just a desk job - it's a front-row seat to unforgettable guest experiences. You'll lead a passionate team, elevate service standards, and help create a lobby atmosphere that sparkles with warmth, professionalism, and personality. What they are Looking For At least 2 years' experience as a Senior Receptionist (or Head Receptionist in a boutique property)A natural leader who can inspire, train and motivate their teamSharp organisational skills and impeccable attention to detailConfident using Opera PMS and Microsoft OfficeFluent in English, with strong communication & numeracy skillsA passion for luxury service, teamwork, and going above & beyond Your Day-to-Day Lead, coach & inspire the Reception team to deliver seamless serviceMaintain high operational standards & support with trainingMaximise revenue through smart room allocation & upsellingCollaborate with Housekeeping & Reservations to ensure smooth guest journeysHandle guest feedback with professionalism & flairParticipate in Duty Management shifts and ensure front office excellence Why You'll Love Being Part of our Clients familyHere's a taste of what's waiting for you: Instant access to your earned wages & financial wellbeing toolsA paid day off for your birthday (because you deserve it!)24/7 Employee Assistance Programme for you & your familyRewards for exceptional service momentsTeam appreciation events & regular recognitionFriends & Family rates across all hotels in our groupReal growth opportunities through training, development & internal promotions If you've got the charisma, confidence, and care to lead from the front - then our client wants you at Reception. Apply today and take your hospitality career to new heights.

Ad ID: 5417476418