Customer Service Administrator

Description

Customer Service Administrator - Nationwide Service Provider Avonmouth, Bristol Salary: GBP27,000 - GBP28,500 + 20 days holiday + bank + pension + life assurance

Do you have previous experience of working within a customer service, call handling, service administration or service controller role? Would you describe yourself as being highly organised, methodical with a strong attention to detail? Do you have strong communication / customer service skills and the ability to liaise with people at all levels including customers? Are you looking to join a business who truly care for, nurture and develop their people? If so, then this could well be the role that you are looking for so read on

A nationwide service provider to the vehicle fleet industry with an enviable reputation spanning 50 years is now looking for a Customer Service Administrator to join their service administration team based at their regional depot in Avonmouth, Bristol.

As Customer Service Administrator you will be part of a small close knit team and will be responsible for dealing with service requests, orders and enquiries from customers; allocating service and breakdown calls to the mobile service team to meet customer requirements; keeping customers updated on any delays or issues that impact their bookings as well as processing all of the relevant documentation as required ensuring all inputted data is correct and up to date.

You will demonstrate strong written and verbal communication skills; be able to interface with people at all levels and be IT proficient and be familiar with Microsoft Word, Outlook and Excel.

You will be working for a business who truly care for, nurture and develop their people with proof of family members across 3 generations working for the business.

Ad ID: 5418168391