Corporate Travel Office Manager

Description

Corporate Travel Office Manager Location HampshireOffice based We are seeking an experienced Corporate Travel Office Manager to take full ownership of a corporate travel operation. This is a hands-on leadership role responsible for team management, service delivery, operational performance and client satisfaction. The position sits between senior leadership and frontline consultants, with full accountability for the day-to-day running and performance of the department.Key ResponsibilitiesManage and lead a team of Corporate Travel ConsultantsOversee daily operations, ensuring efficiency, accuracy and service deliveryMonitor and drive performance, productivity and service levelsAct as escalation point for operational issues and client concernsSupport and oversee onboarding of new corporate clientsEnsure client requirements and travel policies are implemented effectivelyMaintain high levels of client satisfaction and service qualityIdentify and implement operational improvementsWork closely with internal stakeholders across sales, account management and ITContribute to departmental profitability and commercial performance Candidate ProfileEssential ExperienceStrong background in corporate travelPrevious team leadership or management experienceSolid understanding of GDS systems and corporate booking processesExperience managing client relationships and service deliveryKey SkillsOperationally strong and highly organisedAble to manage multiple priorities in a fast-paced environmentConfident handling escalations and complex situationsCommercially aware with a focus on performance and efficiencyStrong communication and leadership skillsPersonal AttributesHands-on, proactive and solutions-focusedHigh level of accountability and ownershipResilient and calm under pressure If you wish to know more please email

Ad ID: 5418221161