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Contact Public Services Ombudsman for Wales

Public Services Ombudsman for Wales

Apply on company site

Complaints Standards Authority Engagement and Support Training Officer

United Kingdom

Public Services Ombudsman for Wales

Contact Public Services Ombudsman for Wales

Hours
Full Time
Posted
9 days ago
Salary
36363.00 - 42840.00 GBP Annual
Recruiter
Public Services Ombudsman for Wales
Closes
16 Feb 2026
Course
No
Contract Type
Permanent
Recruiter Type
Direct Employer

Description

Complaints Standards Authority Engagement and Support Training Officer Are you passionate about public services in Wales and ensuring that public services handle complaints effectively?

The Public Services Ombudsman for Wales is looking to recruit a Complaints Standards Authority Engagement and Support Officer. Working within the Wales Complaints Standards Authority (CSA), this post is key to engaging with and supporting public bodies with effective complaints handling through supporting training and advice. This role also supports the Complaints Standards and Improvement Manager in promoting the role of the CSA to public bodies, in the management of relationships with and in the processing of information from those public bodies subject to the standards currently and in the future.

The full job details can be found HERE

Ad ID: 5417731520

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