Senior Parts Sales Advisor

Description

Contek Recruitment Solutions are collaborating with our client who are a leading HGV Vehicle manufacturer, the role involves working in their automotive parts department that specialises in providing high–quality, genuine OE parts to their client base. Offering a competitive salary between 37,000.00 – 40,000.00 per annum, dependent on experience, and a supportive work environment with a focus on professional growth and development.

Why This Role Stands Out:

– Competitive salary with potential for growth based on performance.

– Work–life balance with a structured 40–hour work week, including early finish on Fridays.

– Opportunity to be the go–to specialist for technical parts advice.

– Collaborative environment working closely with engineering and technical teams.

– Play a pivotal role in driving parts accuracy and customer satisfaction.

Key Responsibilities:

– Handle customer enquiries via phone and email with confidence and expertise.

– Identify and supply the correct parts first time, every time.

– Prepare quotes and promote genuine OE parts.

– Act as the first point of contact for complex and escalated parts queries.

– Manage parts data, vehicle BOMs, and engineering changes within electronic parts catalogues.

Skills, Experience, and Education:

– Communication: Confident communicator with a professional telephone manner and the ability to handle complex queries effectively.

– Knowledge/Expertise: Strong automotive parts knowledge with hands–on aftermarket experience and the ability to interpret parts data and engineering changes.

– Innovation: Technically minded, capable of identifying part failure trends and producing technical parts bulletins.

– Business Impact: Proven ability to deliver excellent customer service in a fast–paced environment, contributing to overall customer satisfaction and business success.

Accountabilities:

– Ensure timely and accurate completion of tasks related to parts identification and supply.

– Provide leadership in resolving complex parts queries and improving parts accuracy.

Call to Action: Ready to take your expertise in automotive parts to the next level? Join a dynamic team where your skills will make a significant impact. Apply today.

Ad ID: 5418176263