Senior Account Handler

Description

If you are a Senior Account Handler who enjoys the technical side of broking but has no interest in chasing new business, this will be worth your attention.

This is a role for someone who takes pride in running complex commercial programmes properly. Someone who values structure, professionalism and being part of a serious broking operation. You will not be expected to build your own book. You will not be pushed into sales. Your focus will be delivery, oversight and raising standards.

You will support a portfolio of established commercial clients alongside experienced Account Executives, the Broking Manager and Regional Director of Sales. The clients are already there. The relationships are strong. What matters is how well they are serviced.

This is a visible role within the team. You will mentor junior colleagues and have a direct impact on performance, quality and client retention. It is a platform role for someone who wants their next step to lead towards Broking Operations leadership.

The Role

You will work closely with Account Executives who sit within the sales function, taking ownership of the technical and servicing aspects of their portfolios. Expect a varied and complex mix of commercial risks across multiple sectors.Your responsibilities will include:Managing renewals from strategy through to placementPreparing market presentations and negotiating terms with insurersHandling mid term adjustments and complex queriesEnsuring documentation, compliance and audit standards are consistently highActing as the technical referral point for junior handlersSupporting the Broking Manager with workflow oversight and team coordinationBuilding strong, credible relationships with underwriters in the London marketThis is not a back office processing role. You will be front footed, commercially aware and confident dealing directly with clients and insurers.What You Bring

This will suit an experienced Commercial Account Handler who is comfortable with larger and more complex risks and who enjoys being the steady pair of hands in the room.You are likely to have:Several years' experience handling commercial insurance within a UK brokerStrong technical knowledge across core commercial linesConfidence dealing with Account Executives and senior clientsThe ability to prioritise and manage competing deadlinesA natural inclination to coach and support less experienced colleaguesA calm, organised and detail focused approachYou do not need to bring a client following. You do not need to generate income. You do need to care about quality.The Environment

This is a professional, well structured broking business with clear leadership and high standards. Performance is measured properly. Expectations are clear. Support is there.You will work in a collaborative team where Account Executives value their handlers and where operational leadership is visible and accessible. The culture is grown up. People are trusted to do their job.There is a defined pathway towards leadership within Broking Operations for the right individual. If you want to step into a Team Leader or Operations Manager role over time, this business can support that ambition.Why Consider a Move

If you are well looked after where you are, that is a good sign. This role is not about escaping a bad environment. It is about stepping into a bigger platform where your experience has more influence and your progression is clearer.If you would value:A pure handling role without sales pressureExposure to larger, more complex commercial programmesThe opportunity to mentor and shape a teamA route into operational leadershipA high performing, supportive London market environmentThen we should have a confidential conversation.

No CV needed for an initial discussion. Reach out directly and we will take it from there.

Ad ID: 5417985109