Sales Office Supervisor

Description

Our client, a wholesale distributor, is seeking a dynamic and organised Sales Office Supervisor to join their team in Verwood.

The successful candidate will play a crucial role in overseeing various managerial, project-based, day-to-day tasks and support a small team of Sales Administrators.

Key Responsibilities of the Sales Office Supervisor:

Managerial role of The Sales Office Supervisor:

* Recruit, train, and mentor team members and ensuring the phone lines are covered.

* Monitor and record annual leave and absence.

* Inclusion in company, sales, and operations meetings.

* Ensure month-end invoicing is completed in a timely manner.

* Liaise with the software company to address issues, perform maintenance, and implement new functions when necessary.

Project based roles of the Sales Office Supervisor:

* Understand and oversee tender contracts and 'extracurricular' customers (2, 3 accounts).

* Oversee customer consignment stock.

* Maintain showroom and ensure its proper maintenance.

* Run regular and ad hoc reports, including sales value and volume, stock status, backorders, stock clearance, and margin-related reports.

Tasks of the Sales Office Supervisor

* Oversee administration of price changes, such as customer order updates.

* Create and maintain trade price lists by brand.

* Monitor and understand bespoke system elements, e.g Automatic customer invoicing.

* Be aware of inbound brand deliveries, running and preparing a report on new available customer orders.

* Handle all inquiries and reservations related to hotel accommodation, including obtaining corporate rates, and dinner reservations.

* Oversee office phone group maintenance, including managing out-of-hours messages.

* Ensure various Sales Office Administrator reports are run and those for other departments are processed where applicable.

* Ensure all sales order processing and customer account maintenance are met.

* Answer customer, consumer, and brand inquiries.

* Ensure the daily system backup is run.

Key Skills & Requirements of the Sales Office Supervisor:

* Proven experience in a managerial role.

* Excellent organisational and leadership skills.

* Strong communication and interpersonal abilities.

* Attention to detail and ability to multitask. xjnqpsq

* Proficiency in using relevant software and systems.

* Knowledge of sales processes and customer service

Ad ID: 5419072932