Sales Consultant

Description

Join our Team!

We’re looking for an enthusiastic and driven individual to join our Sales team. As a Sales Consultant at Lampton Leisure, you will engage with potential customers, promote memberships, and hit sales targets in a fun and dynamic environment. If you have a talent for sales, we want to meet you! You don’t need any prior qualifications or experience to apply, great communication skills, an enthusiasm for health and fitness, a proactive and customer-focused attitude, along with an ability to dive in and make every customer feel valued, is what will make you a great team member for Lampton Leisure!

Why Join Us?

An excellent starting point for a career in the leisure industry

Opportunity for career progression

Potential to complete training courses such as, NPLQ, FAW and PPOs.

Varied working hours

Lampton Leisure Benefits Include:

London Living Wage Employer

22 days holiday allowance, plus bank holidays

Free gym membership

Lampton Rewards - discounts and offers from top brands and services

EE rewards - 20% off phone, sim and mobile broadband

Enhanced Maternity and Paternity leave

Pension Scheme

Staff wellbeing services, including access to online GP, occupational health and EAP

Flu Jabs

Eye care vouchers and support towards glasses

Cycle to work scheme

Electric Car salary sacrifice scheme

About the Job

As a Sales Consultant at Lampton Leisure, you will be responsible for driving member retention, ensuring the customer is at the forefront of all we do. You will establish and maintain excellent relationships with our customers and potential future customers whilst ensuring our retention team is always delivering excellent customer service.

Key Responsibilities

Make outbound telephone calls with the aim to retain customers.

Handle customer calls in an efficient and effective manner, giving great customer services over telephone, email, live chat and in person.

To achieve and exceed customer retention targets and KPIs

Ensure all customer sales and bookings are managed correctly, assisting customers in their choices.

Manage prospects database and contribute towards lead generation in accordance with marketing planning, including outreach.

Meetings with team managers to help improve customer service and retention for the site, working together to develop changes.

Respond to customer queries on all platforms including social media, website and customer feedback. xjnqpsq

Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process

Ad ID: 5417961919