Sales Co–ordinator – BT

Description

Sales Coordinator required in Nottingham

Location: Colwick

Salary: GBP27,000

Full time, Permanent (Monday – Friday office based)

Are you an experienced customer service professional looking to take the next step in your career within a supportive and dynamic sales environment? We're looking for a proactive Sales Coordinator to join our client's team and play a key role in processing orders, managing enquiries, and supporting our business partners to deliver an exceptional customer experience.

What you'll be doing:

– Accurately processing orders and enquiries in a timely manner.

– Reviewing and checking order details to ensure all information is correct and compliant.

– Managing shared mailboxes and ticket workflows, responding to partner queries quickly and professionally.

– Communicating with partners via phone and email, providing updates on order progress and resolving any queries.

– Keeping up to date with product and service knowledge to confidently support small order requests.

– Building and maintaining strong relationships with partners to ensure they are engaged and informed.

– Collaborating with colleagues, supporting the wider team, and escalating issues when required.

What we're looking for:

– Extensive customer service experience in an office–based environment.

– A proven track record of providing high–quality support and managing multiple priorities.

– Excellent attention to detail and strong organisational skills.

– A professional and confident communicator who can build strong relationships.

– Someone with a strong work ethic, reliability, and stability in their career history.

This role would suit someone who thrives in a fast–paced environment, enjoys problem–solving, and takes pride in delivering a first–class service to both colleagues and customers. Please apply today for immediate consideration if this sounds of interest!

Ad ID: 5417038432