Renewals Sales Admin

Description

Renewals Administrator

Location: Sheffield

Contract: Permanent

The Opportunity

We are supporting a well-established, growing technology services business as they look to appoint a Renewals Administrator to join their commercial support team.

This is an excellent opportunity for someone who enjoys working in a fast-paced, customer-focused environment and has strong administration and organisational skills. The role is focused on managing customer renewals, supporting recurring revenue and working closely with internal teams to ensure a smooth customer experience.

You'll be responsible for coordinating renewal activity, preparing quotations, maintaining accurate records and ensuring contracts are renewed on time.

Key Responsibilities

Manage and track customer contract and service renewals.

Prepare accurate renewal quotations and obtain pricing where required.

Liaise with customers regarding upcoming renewals and related queries.

Work closely with Account Managers and internal teams to progress renewal opportunities.

Maintain accurate CRM records and renewal documentation.

Follow up outstanding quotations and customer responses.

Support the processing of renewal orders and associated administration.

Monitor upcoming deadlines and provide regular renewal updates.

Escalate potential retention risks or issues where appropriate.

Provide wider sales support cover during busy periods or annual leave.

About You

You'll ideally have:

Previous experience in an administration, sales support or customer service role.

Excellent organisation and attention to detail.

Strong communication skills with both customers and colleagues.

The ability to manage multiple priorities and deadlines.

Good IT and CRM/system skills.

A proactive approach and strong commercial awareness.

Confidence working across different departments to achieve deadlines.

What's on Offer

Competitive salary

Generous holiday allowance

Company pension contribution

Health and wellbeing benefits

Employee Assistance Programme

Life assurance

Employee discount platform

Cycle to Work scheme

Birthday day off

Regular team incentives

Volunteering day

Career development within a growing businessIf you're an organised administrator who enjoys working in a commercially focused environment and wants to join a supportive, growing organisation, we'd love to hear from you.

At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. xjnqpsq

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Ad ID: 5418720922