Pre–Planned Maintenance Administrator

Description

We are currently recruiting on behalf of our client for a Pre–Planned Maintenance (PPM) Administrator to join their busy and growing team in Coventry. This is an excellent temp–to–perm opportunity, offering long–term stability for the right candidate.

This role is ideal for someone highly organised, proactive, and confident managing multiple tasks within a fast–paced service environment.

The Role

As a PPM Administrator, you will play a key role in coordinating and scheduling planned maintenance visits, ensuring excellent customer service and smooth operational delivery.

Key Responsibilities

Schedule and coordinate all planned maintenance visits in line with service contracts

Liaise with engineers, customers, and internal teams to ensure efficient booking of works

Monitor maintenance schedules and ensure deadlines are met

Act as the main point of contact for customer queries regarding planned maintenance

Provide clear and professional communication before and after service visits

Maintain accurate records, reports, and compliance documentation

Update internal systems with job progress, outcomes, and follow–up actions

Support the wider service team with general administrative duties

What We're Looking For

Essential:

Previous administrative experience (ideally within service, engineering, or maintenance sectors)

Strong organisational and time management skills

Excellent communication and customer service abilities

High attention to detail and problem–solving skills

Confident IT skills, including Excel (pivot tables, lookups, filtering)

Ability to work both independently and as part of a team

Desirable:

Experience using scheduling or service management systems

Understanding of maintenance processes or engineering terminology

Personal Attributes

Proactive, reliable, and able to take ownership of tasks

Calm under pressure with strong prioritisation skills

Positive and team–focused attitude

Professional and customer–focused approach

What's on Offer

Temp–to–perm opportunity with long–term prospects

Supportive and friendly working environment

Opportunity to develop within a growing organisation

Ad ID: 5418252836