Internal Sales Executive

Description

Internal Sales Executive

GBP30,000 - GBP35,000

Reports to - Sales Manager

Job Purpose

This role is ideal for a driven, ambitious individual with a positive attitude and strong work ethic, looking to use their knowledge and experience to progress their career within a thriving telecoms business.

The Internal Sales Executive will manage a defined set of customer accounts, generate quotations and orders, oversee order delivery, and work closely with the external sales team to develop customer relationships and drive sales growth.

Key Responsibilities

Build, develop, and maintain strong relationships with assigned customer accounts.Prepare and issue customer quotations; process orders and manage daily customer enquiries.Identify cross-selling and up-selling opportunities within existing accounts.Communicate with customers professionally via email and telephone.Proactively develop sales within the contractor and FTTH markets, creating opportunities and appointments for external account managers.Manage open orders and customer expectations to ensure timely deliveries.Maintain accurate weekly reports and complete cost and sell worksheets.Collaborate closely with the external sales team to coordinate account development activities.Re-engage inactive accounts through marketing campaigns and targeted sales initiatives.Keep the CRM system up to date with all relevant customer and sales activity.Carry out any other reasonable duties as requested by management.Personal Skills & Attributes

Strong organisational skills and excellent verbal and written communication.Excellent relationship-building skills with a customer-focused approach.Be a self-motivated team player with a collaborative, positive attitude.Willingness to learn and develop a deep understanding of the company's product portfolio.Highly motivated with strong attention to detail and a customer-first mindset.Ability to stay calm and focused under pressure while managing multiple priorities.Positive, proactive, and team-oriented, with a desire to contribute to a growing business.Essential Skills & Experience

Proven experience driving sales proactivity and delivering exceptional customer service.Strong commercial awareness and sound understanding of sales processes.Demonstrated ability to achieve goals and meet or exceed sales targets.Proven sales and commercial knowledge within a B2B or telecoms environment (preferred).Excellent IT skills, including proficiency in Microsoft Office (Word and advanced Excel).Eligibility Criteria

Must have valid and eligible UK residency status.Hybrid roleIf this role is of interest to you please contact Fraser

Ad ID: 5418209162