Customer Operations Manager

Description

Job Title: Customer Operations Manager

Location: Warwick, CV35 0DB

Working Hours/Shift Pattern: Monday to Thursday 7:00 – 15.30, Friday 7:00 – 12:00

35 hours/week, 1–hour unpaid lunch break Monday – Thursday

Type of Employment: Temporary only for 3 months (possibility of extension but no guarantee)

Start Date: ASAP

Main duties & responsibilities:

Process quotations for stock to order based on data provided by the customerComplete quoting, ordering and raising invoices to suit customer requirementsExpedite orders in processCheck and process deliveries in stores area on–siteTransport goods from stores area to office on–siteBook goods in, create delivery notes and distribute orders to the customer's staffCompleting day–to–day sales administration as applicable on internal and customer digital systemsAdhering to H&S policies and procedures on site

Essential skills / experience / qualifications:

Able to process sales quotations and demonstrate purchasing and expediting experienceExcellent customer relations and communication skillsAble to actively engage and build relationships with customers on–site to benefit sales activity and service to the customerAble to demonstrate and use basic IT literacy skills to complete daily activities; system specific training will be providedSupervisory experience is not essential, but candidates need to be able to demonstrate understanding of having sole responsibility and accountability for sales performance and customer relationships.Previous experience having managed customer accountsComfortable being the sole member on–site working alongside customer on a daily basisCarbon60, Lorien & SRG – The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

Ad ID: 5417346543