Customer development Manager

Description

Job title: Customer Development Manager

Location: Field based (Requires travel to the Waltham site twice a month)

Contract length: 6 months initial contract

Hours: Monday – Friday 37.5 hours per week

Rate: 40– 50p/h PAYE

Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services, is seeking a Field Sales Representative to drive profitable Net Sales Value (NSV) growth within the Pedigree Wholesale and Vital Pet Specialist businesses. This role involves managing all internal and external dimensions of the customer relationship and contributing significantly to the development of long–term customer strategies.

Key Responsibilities:

The Customer Development Manager will be responsible for:

Achieving profitable sales and category growth with assigned priority head office customers.

Creating and executing customer plans that deliver both company and customer objectives, advancing category leadership.

Building and maintaining strong customer relationships, influencing senior levels at customer head offices to implement solutions that deliver mutually beneficial results. Solutions include (but are not limited to) sales revenue, trade revenue optimisation, customer profitability, category growth, category leadership, product range, new product launches, placement, and pricing throughout the chain.

Ensuring the accurate and timely execution of all agreed–upon customer solutions, including forecasting, detailed follow–through, and efficient trade revenue optimisation within the agreed budget.

Knowledge & Experience:

The ideal candidate will possess:

Sales experience encompassing selling, negotiating, and leveraging insights to create customised customer plans that meet/exceed objectives and advance Category Leadership.

Direct and head office customer experience, delivering solutions across product, placement, promotion, and/or pricing, with a proven track record of meeting/exceeding sales objectives and establishing effective business relationships with key multi–level decision–makers.

Customer–facing experience demonstrated by the ability to assess needs, propose mutually beneficial solutions, overcome objections, handle difficult situations, manage conflict, and successfully close sales to maximise mutual value.

Experience in leveraging Category Leadership fundamentals to drive category growth and the ability to articulate the category story effectively.

Experience in managing budgets and/or trade revenue optimisation, consistently delivering on budget and achieving a strong Return on Investment (ROI).

Ad ID: 5417763543