Customer Account Manager

Description

We're now recruiting for an experienced and capable candidate to join one of the world's leading accredited training organisations and specifically supporting them on a temporary basis in converting initial enquiries and taking them right the way through the full process until the point of sign–up.

In this role you'd be working as a Customer Account Manager, given a full client base that you'd be supporting and following up with.

On a daily basis you would be speaking to this client base, all people who have registered a valid interest in this specific line of courses, you will be trained to be able to provide information to these possible service users and book in informative calls with them to go into detail about the course.

The person coming into this role will need to have some form of previous customer service (with upselling/consultative sales), sales or account management experience – So please do make sure this experience is clear when applying.

As this is a temporary position, you will be paid the hourly equivalent of the full time/permanent role which is a 30k salary, this would be weekly pay at an hourly rate of 15.38 + monthly bonuses.

You'd be working Monday to Friday, 9am to 5pm and this role is mainly remote, but please be aware that once a month you will be required to attend a site in Hemel Hempstead for the day – So our client will only be considering those based in our around Hemel Hempstead with a reasonable commute.

Please note, this role falls within the sales department but there is NO form of outbound or cold sales.

Although this is a temporary position for the next 3 months, there's a possibility of this role becoming a permanent role too.

What's expected of you:

Full management of a sales/customer database and the management, planning and follow–ups to ensure they all receive the contact and information required.Managing communications through calls, emails and online chats.What do we need:

Experience within sales, account management or some form of customer service experience which clearly demonstrates the ability to upsell.CRM system knowledge.A natural ability to forge quick and good relationships.10/10 communication skills.The ability to work from home and have a dedicated work space is a must.We can only consider those within a reasonable commuting distance to Hemel Hempstead.We are currently recruiting for this role and looking for candidates that we can interview for the role ASAP, so do not hesitate to get in touch with Bobby by applying.

Looking for the next step in your career? Think Specialist Recruitment.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing, and IT Helpdesk/IT support.

Ad ID: 5417819724