Head of Ecommerce

Description

Head of Ecommerce High Growth Consumer Brand Manchester Competitive + Bonus

Fiercely entrepreneurial, culturally fluent, and quietly redefining what modern retail actually looks like We are working with a high–growth, digitally led consumer brand that is continuing to scale across the UK, US and international markets.

This is a senior opportunity for a Head of Ecommerce to take ownership of online performance, leading the next phase of growth across digital trading, marketing and customer experience.

The Head of Ecommerce will play a central role in driving revenue, improving conversion and building a best–in–class ecommerce function across multiple markets.

The Head of Ecommerce will lead all aspects of digital performance, from onsite optimisation and trading strategy through to CRM, retention and acquisition.

This role requires a balance of strategic leadership and hands–on delivery, with responsibility for aligning teams and driving commercial outcomes.

Key Responsibilities

Own overall ecommerce performance, including conversion rate, average order value and revenue growthLead trading strategy across product launches and core rangesPlan and execute campaigns to drive sell–through and maximise stock efficiencyOversee digital marketing performance across all channels, ensuring alignment with ecommerce objectivesDevelop and scale CRM and loyalty strategy to improve retention and lifetime valueLead lifecycle marketing across email, SMS and retention channelsDrive growth of subscription and recurring revenue streamsOwn performance across UK, US and international markets, identifying opportunities for expansionLead campaign planning across key trading periods, aligning product, marketing and ecommerce teamsContinuously improve onsite experience and optimise the ecommerce tech stackLead, develop and grow a high–performing ecommerce team

About You

Proven experience in a senior ecommerce leadership role within a consumer or D2C environmentStrong commercial acumen with a track record of driving revenue growthDeep understanding of digital marketing and performance channelsExperience building CRM, retention and loyalty strategiesData–driven mindset with strong analytical capabilityExperience operating across international markets, particularly USStrong leadership skills with the ability to build and develop teamsComfortable operating in a fast–moving, performance–focused environment

Why Apply

Join a business with strong growth momentum across multiple marketsOpportunity to take full ownership of ecommerce strategy and performanceWork in a highly collaborative environment with clear commercial focusPlay a key role in shaping the next phase of growthCompetitive salary and benefits packageApply today to find out more!

BH35743

Ad ID: 5418052015