Business Support Clerk

Description

Business Support Clerk – Belfast City Council (Temporary)

Location: Belfast City Centre

Pay: 13.47 per hour

Duration: Temporary – 12 Weeks (Temporary Cover)

About the Role

Hatched Recruitment Group is recruiting a Business Support Clerk on behalf of Belfast City Council. This is a great opportunity for someone with strong administration and customer service skills to join a busy council team on a temporary basis.

Key Responsibilities

Customer Service

First point of contact for customer queries/complaints via phone and emailActioning queries and requests from the commercial management inboxLiaising with operational staff (e.g. missed bin collections)Processing in–person commercial waste payments

Administration

Setting up and amending customer contractsInputting information into the CREST software systemRunning reportsRaising customer credits and refunds via SAPRecording contract amendments in CRM softwareArchiving documents

What You'll Need

Public Sector Experience or strong admin experience is preferable Strong written and oral communication skillsGood customer care skills, with the ability to respond promptly and effectivelyTeam working skills and the ability to prioritise your own workloadIT skills, including confidence with Microsoft Outlook, Word and ExcelWork planning skills – able to organise diaries, meetings and deadlines

If you're interested in this role, apply today

Ad ID: 5418977778