Removals Glasgow & Surrounding Areas | Man & Van | Clearances

Very disappointing and unprofessional experience. We were referred to this moving company through their referral network and unfortunately, they stood us up twice. On the first day, they did not arrive at the agreed-upon time. After we were already completely packed and ready to move, we were told they had a flat tyre and had to cancel. We were understanding because we know that unexpected things happen, and we agreed to reschedule for the following day. The next morning, I received a message confirming that they were coming. However, about an hour later, we were told that they had apparently not reviewed the moving list properly and could no longer complete the move for the price that had originally been agreed upon. They then demanded additional money. This is extremely unprofessional. If a company accepts a moving job and agrees to a price, all the details and the inventory should be reviewed and confirmed before accepting the job and committing to a price — not on moving day when the customer is already packed and has no practical alternative. We are now left stranded for a second time, scrambling to find another moving company at the last minute. Things can go wrong, and we were initially very understanding. What is unacceptable is the lack of preparation, communication, and professionalism, especially when we had already relied on their commitment. I would not recommend this company and will never use them again. If I could give negative stars, I would.

Definitely stay away from him, he doesn't keep his promises. The first time, even though we had an agreement beforehand, he told me at our appointment time that he was too busy with another job and couldn't do it. We arranged to meet again at a later date for another job, and he lied again, saying his car had broken down exactly at the appointment time. When I called from a different number, I found out his car wasn't broken down at all.Then he said he would take care of my business first thing in the morning, and as expected, we wasted our time because of him. Would I choose him again? Never replace him, find someone else; he's extremely unreliable and doesn't even deserve a star.

I would rate 10 stars if I could. Great communication, answers messages instantly and kept me up to date as to when he was arriving….which was on time. I will definitely be using again, great price and highly recommended.

Excellent friendly and efficient service. Helped me at short notice. Was there on time and very reasonably priced. Reece is very helpful, friendly and keeps you updated on arrival times. Will definitely use again. I highly recommend Rightway Removals. My 85 year old mother thinks there wonderful xx

The guys at Rightway were beyond helpful and so nice to deal with. I severely underestimated the task at hand and they were quick to offer to come back the next day to get the rest of my items, as well as also helping to transport a couch over to my friend. Ended up going with them after a friend’s recommendation and I’ll definitely be passing on the recommendation to anyone else I know that needs a van. Great service, great guys!