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Contact The Portfolio Group

The Portfolio Group

Apply on company site

Overnight Counsellor - Weekend evenings

Manchester

The Portfolio Group

Contact The Portfolio Group

Hours
Full Time
Posted
18 hours ago
Salary
£30,000 - 34,000 - Annum
Recruiter
The Portfolio Group
Closes
05 May 2026
Course
No
Recruiter Type
Direct Employer

Description

£(phone number removed) FTE DOE. plus £3k night allowance

Remote position.

Must be able to attend training induction in Manchester

Shift Patterns 7pm-7am / 8pm-8am

Are you a qualified counsellor looking for a company that will invest in your development and career progression?

Portfolio are proud to be representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector.

This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as an EAP Counsellor.

Job Overview

Providing immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately.

Day to Day Responsibilities:

Providing an efficient and effective telephone counselling service to all callers

Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk

Providing "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution

Essential Skills and Competencies:

Minimum diploma level 4 in Counselling & minimum of 150 counselling hours

12 months post qualification experience

Registered member of the BACP

Must have worked nights previously

Employee Benefits:

25 days' holiday, plus bank holidays

Day off on your birthday

Cash plan for you (and your children, if any)

Holidays increase after 2-and 5- years' service

Contractual sick pay

Private medical insurance after 5 years' service

Pension Plan and Life Insurance

Pension plan contributions increase after xjnqpsq 5- and 7-years' service

Holiday season bonus after 3 years' service

Profit share scheme

Season ticket loan scheme

Cycle to work scheme

Access to Employee Assistance Programme

Company incentives, access to discount schemes

Social sessions on the last Friday of the month with free food and drink - we call this Fab Friday!

Free 24/7 onsite gym

Paid membership to BACP upon successful completion of probationary period (or equivalent accrediting body)

Support with revalidation and CPD

Funding support with training and development

51070LS

INDMANS

Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy

Ad ID: 5417970048

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