Credit Controller & Customer Support

Description

Credit Controller / Customer Support

Location: Salford Quays / Hybrid

Contract: Temporary 10 Weeks (Potential Extension)

Start Date: ASAP

Hours: Monday - Thursday 9am - 5.30pm / Friday 9am-4pm

Manchester Staff are delighted to be partnering with a fast-growing and innovative media business with an established reputation across digital, creative, and commercial content sectors. Due to a busy period of growth, the business is now seeking a Credit Controller / Customer Support professional to join the team on an initial 10-week temporary contract, with the potential for extension.

This is an excellent opportunity to join a collaborative and fast-paced environment where you will play a key role in supporting the finance function and maintaining strong customer relationships.

The Opportunity

As a Credit Controller / Customer Support professional, you will be responsible for managing outstanding accounts, supporting customer queries, and helping to ensure an efficient and positive client experience.

This role would suit someone who is proactive, organised, and confident communicating with customers and stakeholders at all levels.

Key Responsibilities

Manage the end-to-end credit control processChase outstanding invoices via phone and email in a professional and timely mannerBuild and maintain strong relationships with customers and clientsResolve payment queries and account discrepancies efficientlyAllocate payments and reconcile customer accountsSupport invoicing and sales ledger administration

About You

Previous experience within credit control, accounts receivable, accounts payable and customer supportStrong communication and relationship-building skillsConfident handling customer queries and difficult conversations professionallyExcellent organisational skills and attention to detailAbility to prioritise workload and work independentlyGood working knowledge of Microsoft Office including MS Excel and finance systemsPositive, proactive, and team-oriented approachExperience within media, creative, or fast-paced commercial environments would be advantageous

What's on Offer

Competitive hourly rate Hybrid working modelInitial 10-week temporary contract with potential extensionImmediate start availableFriendly and collaborative team environmentOpportunity to gain experience within a growing media business

Ready to Apply?

If you're an experienced Credit Controller or Customer Support professional available immediately or at short notice and looking for your next temporary opportunity, we'd love to hear from you.

Manchester Staff acts as an employment agency and employment business. We welcome applications from candidates of all ages. By applying, you consent to us storing your details for the purpose of matching you with suitable opportunities.

Ad ID: 5418335624