Research & Insight Lead

Description

Research & Insight Lead

London | Hybrid Working | 3 Days In-office

I'm currently working exclusively with a fast-growing, people-first media agency that's looking to hire a Research & Insight Lead as they continue to scale.

This is a genuinely exciting opportunity to join an employee-owned agency at a key point in their growth, where insight plays a central role in shaping strategy, campaigns, and client decision-making. You'll have real ownership, visibility, and the chance to build and lead an insight function that has genuine influence across the business.

The Agency

This is more than just a media agency - they pride themselves on being people people. With a strong reputation for data-driven thinking and delivering tangible results, they specialise in the property and travel sectors, combining insight, analytics, and creativity to drive impact.

As a majority employee-owned business, they invest heavily in their people, offering long-term progression, collaboration, and a culture built on trust and integrity.

The Role

As Research & Insight Lead, you'll take ownership of insight delivery across the agency, leading research projects end-to-end and ensuring insight is embedded into client strategy and internal decision-making.

You'll manage and develop 1-2 analysts, work closely with client services and senior stakeholders, and play a key role in QBRs, pitches, and client presentations. This role would suit someone who enjoys combining analytical rigour with storytelling and is ready to step into a visible leadership position.

Key Responsibilities

Lead quantitative and qualitative research projects from design through to insight delivery.

Translate complex data into clear, actionable insights for clients and internal teams.

Own insight storytelling for client presentations, QBRs, and strategic reviews.

Manage and mentor junior analysts, supporting their development.

Partner closely with client services and senior stakeholders to shape briefs

Identify opportunities to apply insight across campaigns, pitches, and new initiatives.

Oversee reporting on campaign performance and audience behaviour.About You

You'll be a confident insight professional with strong commercial awareness and experience delivering research that drives real business outcomes. You're comfortable presenting to clients, influencing decisions, and leading others. xjnqpsq

Essential experience includes:

Proven experience in research, insight, or analytics (agency, consultancy, or client-side)

End-to-end research delivery across quantitative and qualitative methodologies

Strong statistical analysis skills

Experience using R and advanced Excel

Data visualisation and reporting experience (Power BI, Datorama, PowerPoint)

Confident client-facing communication and storytelling

Experience managing or mentoring junior team membersNice to have:

Experience using Qualtrics or other survey platforms

Exposure to audience tools such as YouGov, TGI, or GWI

Understanding of digital marketing metrics and campaign measurement

SQL, Python, or broader Martech exposure (GA4, ad platforms, CRM)

Experience within property or travel sectorsWhat's On Offer

Hybrid working with a London-based office in Farringdon

Employee ownership and profit-share scheme

Clear progression and leadership opportunity

Supportive, people-first culture

Structured learning and development

Competitive salary and benefitsInterested?

If you're open to a confidential conversation and would like to hear more about the agency, team, and growth plans, please apply with your CV and I'll be in touch to share further details

Ad ID: 5417684220