Customer Service Advisor

Description

Customer Service Advisor / Sales Advisor – Wirral

– GBP13.25 GBP13.50 per hour (DOE)

– Full–Time Permanent Monday to Friday

We are currently recruiting for a Customer Service Advisor / Sales Advisor to join a well–established and growing company based in the Wirral area. This is a fantastic opportunity for someone with customer service and sales experience looking to develop within a supportive and transparent business.

The Role As a Customer Service & Sales Advisor, you will be responsible for handling inbound customer enquiries, processing orders, and identifying opportunities to upsell and generate new business.

Duties will include:

Handling incoming calls from customers placing orders via the websiteProviding excellent customer service and building strong relationshipsUpselling additional products and maximising order valueLearning product ranges and internal systemsWorking from a large customer database to identify sales opportunitiesContacting lapsed clients and developing existing accountsSupporting new business development and account growthWorking towards individual and team sales targets Requirements Previous experience in customer service, sales, telesales, or call centre environmentConfident communicator with strong telephone mannerExperience with upselling, cross–selling, or account managementUnderstanding of the sales process and customer journeySelf–motivated with a proactive approach to generating businessIT literate and comfortable working with CRM/database systems What s On Offer GBP13.25 GBP13.50 per hour (depending on experience)Full in–house training and ongoing supportClear, transparent and supportive management teamOpportunity to develop sales skills and progressStable, full–time position Working Hours Monday to Thursday: 8:00am 5:00pmFriday: 8:00am 4:00pm

To apply, call Hexagon Recruitment on (phone number removed) or apply directly through the job board.

Ad ID: 5418196017