Warehouse Team Leader

Description

Warehouse Team Leader Rugby, CV23 Circa 32,000 per annum Monday–Friday, 8am–4pm Permanent

Looking for a leadership role where quality, customer standards and operational excellence are just as important as performance?

Meridian Business Support is recruiting a Warehouse Team Leader on behalf of a leading ecommerce fulfilment operation in Rugby. This hands–on role will see you leading outbound warehouse activities, managing a team of around 10 colleagues, increasing to up to 20 during peak periods, while ensuring exceptional quality standards and customer satisfaction.

Working alongside another First Line Manager who focuses on inbound operations, you'll take ownership of outbound fulfilment, ensuring products are picked, packed and dispatched accurately while meeting strict customer packaging and presentation standards.

As a Warehouse Team Leader, you will:

Lead daily outbound operations including picking, packing, quality control and dispatchManage, motivate and support a team of warehouse operativesEnsure customer–specific packing guidelines and presentation standards are consistently achievedDeliver new starter inductions and support ongoing training and coaching activitiesReview and update SOPs, work instructions and training materialsConduct quality audits and investigate packing errors, damages and customer complaintsMonitor key performance indicators including packing accuracy, returns and quality metricsDrive continuous improvement across operational processes, quality standards and customer experience

We're looking for a hands–on leader with experience in warehouse, fulfilment, logistics or ecommerce operations. You may currently be working as a Warehouse Team Leader, Warehouse Supervisor, Fulfilment Team Leader, Operations Team Leader, Quality Team Leader or QC Supervisor and be looking for a role with a stronger focus on quality, customer standards and continuous improvement.

You'll ideally have:

Experience leading teams within a warehouse, fulfilment or logistics environmentA background in quality control, quality assurance, operational standards or customer serviceStrong attention to detail and a commitment to delivering high–quality outcomesExperience carrying out audits, compliance checks or process improvementsGood IT skills including Microsoft Office and warehouse management systemsExcellent communication and organisational skills

Training experience would be advantageous but is not essential. We're particularly interested in candidates who lead by example and are passionate about maintaining high standards.

Benefits Include: Salary approx 32,000 per annum23 days annual leave plus bank holidaysPrivate medical insuranceDental insuranceCompany pension schemeLife assuranceCritical illness coverBike to Work schemeChildcare voucher schemeFree onsite parking and EV charging24–hour onsite canteen

Please note: Due to the location of the site and limited public transport links, your own transport is essential.

If you're a quality–focused leader who enjoys developing people, improving standards and delivering an excellent customer experience, we'd like to hear from you.

Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.

Ad ID: 5419276852