Warehouse Manager E–COM

Description

Warehouse Manager (E–commerce & Logistics) Are you an experienced Warehouse Supervisor or Warehouse Manager with B2C e–commerce experience looking to lead operations in a fast–growing international business?

We are seeking a hands–on Warehouse Supervisor to take full ownership of warehouse operations, drive KPI performance, and build a high–performing team within a dynamic e–commerce distribution environment.

This is an exciting opportunity for someone who thrives on operational efficiency, process improvement, and team leadership and enjoys working in a fast–paced B2C fulfilment setting.

About the Role As our Warehouse Operations Lead (UK), you will oversee end–to–end warehouse and e–commerce fulfilment operations, including inbound, storage, picking, packing, shipping, and returns.

You will play a key role in implementing best–in–class warehouse processes, improving operational performance, and ensuring seamless B2C order fulfilment within cost and service targets.

You will also lead and develop a team of 4 5 warehouse operatives, setting clear standards and driving a culture of continuous improvement and accountability.

Key Responsibilities Warehouse Operations & KPI Management Develop, implement, and continuously improve Standard Operating Procedures (SOPs) across: Inbound goods inspectionInventory storage and layout planningOrder picking and packing (B2C fulfilment)Outbound dispatch and quality controlReturns and reverse logistics Monitor and optimise key warehouse KPIs, including: Inventory accuracyOrder fulfilment speed (dispatch SLA)Mis–shipment and error rates Implement 6S / Lean warehouse principles to maintain a safe, efficient, and organised environmentDrive improvements in warehouse productivity, space utilisation, and cost efficiency Inventory Management & Space Optimisation Lead cycle counts and perform root cause analysis on stock discrepanciesImplement corrective actions to improve inventory accuracy and stock controlPlan and optimise warehouse layout, including: Storage zonesPicking areasPacking and dispatch zones Improve workflow efficiency across picking, packing, and shipping operationsUse data to optimise warehouse capacity and storage density Team Leadership & Operational Support Recruit, train, and manage a team of warehouse operativesConduct performance reviews and support ongoing employee developmentFoster a culture of accountability, safety, and continuous improvementAct as the first point of contact for operational issues and emergenciesCoordinate internal teams to ensure smooth daily operations and business continuity Requirements Proven experience as a Warehouse Supervisor, Warehouse Manager, or Logistics Operations ManagerB2C e–commerce fulfilment experience is essential (high–volume order picking, packing, and shipping)Strong understanding of warehouse KPIs, SLAs, and performance managementExperience implementing SOPs, process improvements, and operational best practicesSolid knowledge of inventory control, cycle counting, and stock accuracyDemonstrated experience managing warehouse teamsHighly organised, proactive, and solutions–drivenComfortable working in a fast–paced, international environmentChinese language skills are essential due to daily communication with HQ in China Keywords naturally embedded for SEO: Warehouse Supervisor, Warehouse Manager, E–commerce Warehouse, B2C Fulfilment, Logistics Supervisor, Distribution, Inventory Management, Warehouse Operations, Supply Chain, Order Fulfilment, Picking and Packing, Returns Processing, UK Warehouse Jobs

Ad ID: 5418189572