Operations Manager

Description

Location: Gloucestershire

Salary: 50,000 + Car Allowance + Bonus

Summary:

The Operations Manager leads end–to–end site operations, overseeing warehousing and transport from receipt to delivery while ensuring all customer commitments are met.

You will drive site strategy and continuous improvement across operations, people, and performance within budget, with responsibility for facilities, transport, quality, H&S, productivity, and HR.

As a hands–on leader, you will inspire and develop your team, championing company values to deliver strong KPIs and outstanding customer service. You'll identify opportunities to optimise performance, add value for customers, and support business growth.

Working with the leadership team, you will help position the site as a best–in–class operation–high–performing, compliant, and a great place to work. You will also ensure full adherence to legislative and industry standards, supporting ongoing accreditation, including BRC.

Key Responsibilities:

Lead and take full accountability for day–to–day depot operations, ensuring efficient coordination and delivery of all activities.Deliver financial performance by forecasting, analysing variances, and implementing corrective actions.Manage and develop the team through recruitment, training, performance management, and effective communication of objectives.Drive operational excellence by implementing productivity, quality, and service standards, resolving issues, and leading continuous improvement initiatives.Develop and optimise operational processes across warehousing and transport, including inventory, dispatch, and delivery.Ensure all operational KPIs and contractual obligations are consistently met.Maintain a safe, compliant working environment in line with legal, audit, and the client's standards.Oversee quality control processes, proactively managing risks and ensuring accurate, timely documentation.Continuously build knowledge and capability through professional development and industry engagement.Act as a role model for the client's values and cultural behaviours.

Key Skills/Experience:

5+ years' logistics operations management experience (3PL preferred)Degree qualified; IOSH/NEBOSH certified; CPC and 'O' Licence desirableStrong knowledge of H&S, HR, and transport legislationProven leader with a track record of building high–performing teamsCommercially aware with solid budget and cost control experienceExcellent communication and stakeholder management skillsCustomer–focused, adaptable, and driven by continuous improvementHighly organised, able to manage priorities in fast–paced environmentsExperienced in H&S, compliance, and site security managementStrategic thinker with strong operational planning capabilityFlexible to support multi–site UK operationsActs with integrity, reflecting the client's values and standardsProcessing Your Data

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All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.

Ad ID: 5418220514