Ocean Import Supervisor

Description

Ocean Import Supervisor

Location: Feltham

Salary: Up to 45,000 (dependent on experience) + strong bonus structure

Hours: Monday – Friday, 9:00am – 5:30pm (flexible)

Working Arrangement: Hybrid working in modern offices

Department: Ocean Import

We are recruiting an experienced Ocean Import Supervisor to join a leading global logistics organisation in Feltham. This is a key supervisory role, responsible for leading the Ocean Import team, driving operational and financial performance, and supporting both people and process development.

This is an excellent opportunity for a motivated professional with leadership experience in ocean freight who wants a dynamic role with progression potential, flexibility, and a rewarding bonus structure.

What's On Offer

Salary up to 45,000 depending on experience

Strong bonus structure

Hybrid working in modern offices

Flexible hours – Monday to Friday, 9:00am – 5:30pm

Structured training and professional development

Clear career progression opportunities

Supportive management and a collaborative team culture

Why This Role Matters

Supporting departmental strategy at a local level

Driving operational excellence and customer satisfaction

Leading a team to deliver on financial and business targets

Contributing to the company's reputation as an industry leader

Key Responsibilities

Ensure all customer Standard Operating Procedures are followed

Review and support daily quotations

Plan and lead team huddles and monthly meetings, sharing market intelligence and delegating workloads

Support the transition of new business and updates to existing accounts

Drive department revenue growth in line with budget targets

Support compliance initiatives and team training

Monitor workflows and identify areas for efficiency improvements

Assist with system changes and process enhancements

Build and maintain strong relationships with shipping lines, trucking companies, and vendors

Support performance reviews, goal setting, and staff development

Skills & Experience Required

University degree or equivalent business qualification

Minimum 5 years' experience in ocean freight or global logistics

Previous supervisory or senior operational experience

Strong planning, organisation, and time management skills

Proven ability in problem solving, conflict resolution, and process improvement

Experience coaching and developing teams

Strong customer focus and stakeholder management skills

Software proficiency including MS Excel (formulas & pivot tables) and MS Word

Excellent understanding of ocean import operations

Fluent in English (written and spoken)

What We're Looking For

Reliable, organised, and proactive

Collaborative team player who fosters a positive working environment

Strong communicator who keeps customers and colleagues informed

Leader who promotes company culture and values

Committed to continuous improvement and professional development

WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.

WR is acting as an Employment Agency in relation to this vacancy.

Ad ID: 5417704705