Internal Sales Air and Ocean Freight

Description

Internal Sales Coordinator – Air & Sea Freight

Location: Felixstowe

Salary: Up to 38,000 (DOE)

As a recruiter working closely with a well–established freight forwarding business in Felixstowe, I'm currently looking to appoint an Internal Sales Coordinator to join a busy and growing team. This role plays a key part in selling air and sea freight services while supporting the operations function and managing a high volume of inbound enquiries.

The position suits someone who enjoys being at the centre of the business–handling customer queries, converting enquiries into bookings, and working closely with operations to ensure a smooth service.

Key Responsibilities:

Managing a high volume of inbound calls and emails from customers

Quoting, selling, and promoting air and sea freight services

Converting enquiries into confirmed bookings

Acting as the main point of contact for customer queries and follow–ups

Liaising closely with the operations team to ensure smooth shipment execution

Supporting external sales colleagues with pricing, follow–ups, and customer data

Maintaining accurate records, rates, and CRM/system updates

Identifying opportunities to upsell and cross–sell freight solutions

Candidate Profile:

Proven experience within freight forwarding or logistics, ideally air and sea freight

Previous internal sales or customer–facing experience

Confident handling busy inbound enquiry volumes

Strong communication skills and a professional telephone manner

Well organised, detail–oriented, and commercially minded

Able to work effectively with operations and sales teams

What's on Offer:

Salary up to 38,000, depending on experience

Office–based role in Felixstowe

A supportive and fast–paced working environment

Exposure to both sales and operations, offering strong career progression

Opportunity to join an established and respected freight forwarder

This is an excellent opportunity for an experienced internal sales or freight professional looking for a stable role with variety and progression.

WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.

WR is acting as an Employment Agency in relation to this vacancy.

Ad ID: 5417608360