Operational Services Transformation Specialist

Description

Operational Services Transformation Specialist

Location: London

Rate: Up to £800 per day

Working Pattern: Hybrid

Contract: 3-6 months

Spencer Clarke Group's Local Authority client is seeking an experienced interim leader to support a time-critical operational improvement assignment across a large, front-line leisure service.

This is a hands-on transformation brief for someone who can quickly assess service risk, review management practice, and implement a clear plan to improve governance, operational consistency and people management across multiple sites.

Responsibilities include

Conducting a rapid, objective review of operational and management practice

Identifying service risks, root causes and priority improvement areas

Developing and supporting delivery of a practical action plan

Improving consistency, governance and operational effectiveness across sites

Reviewing alignment with HR, health and safety, procurement and financial procedures

Working closely with senior leadership and HR colleagues in a politically sensitive environment

Supporting modernisation of workforce management and day-to-day service operations

About You

Proven senior leadership experience across large, front-line operational services

Strong track record in transformation, stabilisation and service improvement

Comfortable operating in unionised environments and handling sensitive xjnqpsq employee relations issues

Able to influence senior stakeholders and work credibly at both strategic and operational level

Ideally brings experience of insourcing, outsourcing or post-transition service reset work

Public sector or local government experience essential

Able to operate independently and objectively throughout the assignment

How to Apply

Send your CV or get in touch with Joe O'Halloran at Spencer Clarke Group on (phone number removed) or

Ad ID: 5418096767