Italian Speaking Travel Manager

Description

We are seeking an experienced Italian Speaking Travel Team Manager to join a highly successful luxury travel company working remotely (based in the UK only). Our client specializes in multi-day custom itineraries for discerning travellers and offers custom experiences & solutions throughout Italy.

Lucrative bonus, remote working, trips to Italy, generous holiday allowance and a great working team is on offer along with many other perks.

This exciting Italian Speaking Manager role is ideal for someone with a strong background in travel sales and leadership, particularly within luxury travel, tour operators, or DMCs. You will be responsible for leading and developing a sales team, driving performance, and ensuring that every client enquiry is handled with expertise, care and attention to detail.

Italian Speaking Travel Team Manager Duties:

* Managing sales performance and team cohesion for Travel Design.

* Serving as primary liaison for cross-departmental relationships.

* Monitoring team performance weekly, providing proactive feedback and

* coaching.

* Conducting weekly team meetings, fostering accountability and motivation

* across key metrics (calls, follow-ups, emails, client relations, conversion

* rates); tracks progress and provides solutions.

* Managing lead allocation, considering workload, staff requests, and skill sets

* to optimize productivity and revenue.

* Ensuring successful implementation of new systems and business processes

* through leadership, coaching, and training.

* Developing new sales initiatives.

* Managing sales budgets and targets

* Managing current products and proposes new product offerings.

Italian Speaking Travel Team Manager – Essential Requirements:

* At least 2 years team leader/management experience within the travel industry

* Experience selling private tours of Italy Fluent in written and spoken English and Italian.

* Proficiency in staff management, including adapting management style (micro/macro)

* to optimize productivity and well-being.

* Capability in identifying and nurturing staff talent for career progression. xjnqpsq

* Proficiency in staff coaching and training on systems and processes, including

* onboarding and off-boarding.

* Ideal but not essential proficiency with Airtable, ZenDesk & Google Suite

Ad ID: 5417544754