Cruise Consultant

Description

Platinum Travel Recruitment are collaborating with a fabulous forward thinking cruise brand that offer Luxury Ocean, Expedition, and Specialist Cruises in unique and niche destinations worldwide.

Due to remarkable growth, we are now seeking a Luxury Cruise Specialist to join our clients supportive and friendly cruise team, hybrid working.

This is not just another cruise sales role....our client has service-first approach to selling cruises with an agile leadership style fosters creativity, ownership, and rapid innovation across all levels of the business. The Luxury Cruise Specialist shall supported by a fresh and energising way of working.

This exciting role is ideal for a cruise specialist from a cruise tour operator with strong ocean and expedition cruise knowledge seeking something a little different.

Lucrative salary and commission, supportive team, cruise trips, pension, health care, career progression and many other benefits are on offer.

Luxury Cruise Specialist Duties:

* Delivering a premium, personalised experience to clients that transforms the way cruises are booked and enjoyed. From itinerary selection and restaurant reservations to booking forms and online check-ins - is handled with precision and care.

* Build long-term relationships with clients offering personalised cruise recommendations and adding thoughtful touches that reflect their clients’ tastes.

* Serve as the cornerstone of client experience, combining deep product expertise with a high-touch, personalised approach to travel planning. This is not a transactional sales role - it’s a consultative, relationship-driven position.

* Guiding clients through every stage of their cruise booking journey, from initial enquiry to post-departure follow-up.

* Oversee that all logistical elements - such as documentation, transfers, and special requests - are handled seamlessly from the client’s perspective and with precision and care.

* Participate in regular training programmes, webinars, and partner workshops to refine expertise and stay at the forefront of cruise industry innovation.

Luxury Cruise Specialist – Essential Requirements:

* Hands-on experience in cruise sales is essential, with a consistent record of converting enquiries into bookings and achieving or surpassing sales targets.

* In-depth knowledge of cruise products, including familiarity with a wide range of cruise lines, ship styles, itineraries, and onboard offerings - particularly within the luxury, expedition, and niche sectors. xjnqpsq

* Exceptional verbal and written communication skills with the confidence to engage clients across phone, email, and digital channels in a professional yet personable manner.

Luxury Cruise Specialist – Benefits:

* Full-time – 2 days a week office/3 days a week homeworking

* Competitive salary and commission structure

* Generous annual leave allowance

* Significant company discount for personal cruise bookings

* Opportunities to join familiarisation trips

* A collaborative, creative, and energising work environment

* Plus many more benefits

Locations ideal for this role includes Putney, Wimbledon, Epsom, Ham, Richmond, Twickenham, Weybridge, Sunbury, Banstead, Croydon, Reigate, Horley and surrounding

Ad ID: 5418066184