Contact Pro-Connexions
Pro-Connexions
Service Desk Team Manager
Leeds, West Yorkshire
- Hours
- Full Time
- Posted
- 5 days ago
- Salary
- £30,000 - 35,000 - Annum
- Recruiter
- Pro-Connexions
- Closes
- 17 Oct 2025
- Course
- No
- Recruiter Type
- Direct Employer
Description
Service Desk Manager/ Service Desk Team Lead – wanted to head up a brand-new Service Desk in the Leeds area. Ideally you should have experience within a technology environment as a Senior Service Desk Team Manager or a Service Desk Team Lead who is looking for that next step up!
Successful Service Desk Manager/ Service Desk Team Lead must have experience within a similar position and comfortable with proactively overseeing 5 reports, performance management, setting KPI’s as well as resource management, handling escalations.
As Service Desk Manager/ Service Desk Team Lead you should have excellent communication skills to handle stakeholder management / 3rd party interaction.
If you as a Service Desk Manager/ Service Desk Team Lead have any experience with Service transitions, continuous improvement and implementation of process & procedures then you will have a huge advantage!
We are only interested in Service Desk Manager/ Service Desk Team Lead who are keen to progress themselves – This is an ideal opportunity to break into Operations Management!
Apply Now! We need to move quickly
Ad ID: 5416966571
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