Service Designer

Description

Service Designer - SC Cleared

Location: Remote

Rate: £575 Inside IR35

Duration: 6 months+

Clearance: Active SC required

We're supporting a key government Programme, looking

for an experienced Service Designer to join a large-scale transformation initiative. Offering the

opportunity to work on complex, high-impact public services at scale.

The Role

You'll be joining a well-established multi-disciplinary team, working alongside other Service

Designers, as well as Interaction Designers and Business Analysts. you'll be contributing to a collaborative, high-performing environment,

helping to shape and improve end-to-end services within a complex and evolving programme.

What You'll Be Doing

* Leading and delivering service design activities across discovery and delivery phases

* Mapping and improving end-to-end services and user journeys

* Working closely with product, policy, and technical teams

Essential Experience

* Strong, recent UK Government (GDS-aligned) experience

* Proven experience as a Service Designer

* Experience working in complex, ambiguous environments

* Strong stakeholder engagement and facilitation skills

* Hands-on experience with:

o Service xjnqpsq blueprints

o User journeys

o End-to-end service mapping

Highly Desirable

* Experience within complex policy areas

What We're Looking For

* A true Service Designer who can own and shape service design activity

* Comfortable working in ambiguous, large-scale programmes

* Strong stakeholder management and ability to influence direction

* Ability to adapt approach depending on context

Ad ID: 5418332194