Senior IT Technician

Description

We are looking for an experienced individual with the technical ability and interpersonal skills to act as a first point of contact for IT related issues within the group.

Key responsibilities for this role include:

Providing technical support to all colleagues across the group

Providing communication to users on the status of their IT requests.

Resolving hardware and Software related issues on a day-to-day basis

Deploying PCs and associated peripherals across the group, including new installations and the redeployment of existing equipment to standards determined by the Group IT Manager.

Generating and maintaining IT technical support documentation.

Assisting in the upkeep of the company's CRM package

Ensuring security applications and system upgrades are applied to desktops and laptops accordingly.

Reporting relevant faults and maintaining logs.

Maintaining the company asset database.

Carrying out ad hoc duties as required by the Group IT Manager.

This role offers a basic of £30,000 to £35,0000 per annum depending on experience, 25 days holiday, company pension, gym and outstanding office location.

To be suitable for this role you will have:

Minimum of 2 years' experience in a similar role.

Experience supporting Microsoft Windows operating systems.

Good knowledge of Microsoft Office and 365

Experience of iOS and Android mobile devices

PC hardware fault finding and repair.

Understanding of network technologies.

Knowledge of Active directory

Any Azure knowledge advantageous

Excellent communication skills. The ability to communicate effectively with technical and non-technical colleagues.

A focus on customer satisfaction and the understanding the importance of tight deadlines.

Good attention to detail

Be an excellent problem solver and be able to complete work to a high standard.

Team player

A natural passion for IT

Due to the nature of the role you must drive and have your own car.

This is an outstanding opportunity to join a fast paced, forward thinking business where no two days are ever the same!

Email your CV today to be considered for this great opportunity - if you do not hear from us within 10 working days please assume you have not been successful.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our on our website. xjnqpsq It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us

Ad ID: 5417603965