SC Infrastructure Support Engineer CGEMJP00310748

Description

Role Title: Infrastructure Support Engineer

Duration: contract to run until 26/06/2026

Location: Wokingham, Hybrid 50% onsite

Rate: up to £276 p/d Umbrella inside IR35

Clearance required: Active SC Clearance

Role purpose / summary

Main Responsibility: To be available to oversee access of supplier teams into the control centre to do various manual pieces of work (e.g. like relaying cables or patching cables etc). Remote work is possible, but candidates must be ready to travel into client site when asked for (including after hours).

Key Skills/ requirements

Access Coordination & Site Support:

Oversee and manage physical access of supplier teams into control centres

Ensure supplier activities (e.g. cable relaying, patching) are conducted according to site protocols

Maintain accurate logs of access, work performed, and any incidents or deviations

Act as liaison between client teams and suppliers to coordinate schedules and resolve access-related issues

Respond to urgent access requests, including after-hours site visits when necessary

Uphold safety, security, and compliance standards during all on-site activities

Infrastructure Support & Maintenance:

Monitor and maintain physical and virtual infrastructure systems (servers, networks, storage)

Perform routine checks, diagnostics, and preventive maintenance on hardware and systems

Troubleshoot and resolve infrastructure-related incidents and service requests

Support installation, configuration, and upgrades of hardware and software components

Maintain documentation of infrastructure assets, configurations, and procedures

Collaborate with IT teams to ensure system availability, performance, and scalability

Assist in disaster recovery planning and execution

Ensure compliance with IT policies, standards, and security protocols

Participate in infrastructure projects, migrations, and rollouts as needed

Required Skills

Strong organizational and administrative skills

Familiarity with physical infrastructure environments (e.g. cabling, patch panels, server rooms)

Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VLANs)

Experience with Windows and/or Linux server environments

Knowledge of virtualization technologies (e.g. VMware, Hyper-V)

Basic understanding of cloud platforms (e.g. Azure, AWS) is a plus

Excellent communication and coordination abilities

Ability to work independently and manage multiple priorities

Willingness and flexibility to travel to client sites, including outside standard working hours

Prior experience in infrastructure support, systems administration, or IT operations

Desirable Attributes

Certifications such as CompTIA Server+, Network+, Microsoft Certified: Azure Administrator, or similar

Experience working with third-party suppliers or contractors

Commitment to safety, procedural compliance, and operational excellence

Analytical mindset with strong problem-solving skills

Calm under pressure and responsive to urgent operational needs

Familiarity with ITIL practices and service management tools.

All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply

Ad ID: 5416993444