PostgreSQL resource

Description

Postgre

SQL resource

6 Months

Hybrid - Any UK office

MUST HOLD MOD CLEARANCE

£460 per day

"Description and Location

A resource augmentation opportunity to work directly for client in a technical capacity in tthe ETS area of the client Support Account. Support coverage is required to provide the client with 1 additional FTE to resource to act as a primary liaison for all Platform Support Requirements for Supply Chain and Digital Operations in the UK.

Grade A5 upwards

Skillset -Postgresql , Linux. In addition some experience in the following - WebMethds, Informatica, Appworx, WebDB and Global scape

Responsibilities will be :-

Provide IT operational support for Incident Management, Change Management, RITMs and Problem Management only through ServiceNow/ client approved ticketing platform.

Partner with the client to update documentation using the client Standard Documentation process - to define standard operating processes for incidents /break fix resolution.

Report status and metrics if requested in the client format.

Execute and manage the installation of applications on the non-production and production environments.

Work in coordination with the clients infrastructure suppliers (Corporate or third party) as requested in writing, for specific database/specific technology requests, relating to cases and/or applications in scope.

Perform application and process improvement; documentation; performance tuning; and technical strategy investigation upon request.Problem Management: Track, record, and process recurring tickets.

Report automation opportunities for manual support tasks to client leadership. Execution of the automation activity will be prioritized and approved by the client.

Support the client Tech Stack upgrades, such as CI/CD tools, Spotfire, PostgreSQL and Dataiku.

Material Break fixes, change requests that require code changes must be performed using ServiceNow, tracked through to conclusion and appropriate SLAs measured.

Incident Management: Provide proactive incident Management support from discovery through successful closure of the incidence

Provide subject matter specialists and leading practice recommendations to improve operations and participate in continuous improvement initiatives as directed by the client.

Basic functional support, application administration/ server configuration and user access provisioning/ portal setup.Performance and Application Monitoring

Monitor performance and availability of the apps listed in Appendix 1 by using the clients provided toolset.

Provide proactive exception monitoring on the system and recommend corrective actions (e. g. routine review of errors/ submitted requests/ suspense queues) and complete management of monitoring alerts. xjnqpsq

Upon written request, provide support so that the client is enabled to adhere to SOX and ISO requirements when applicable (Includes quarterly security audits).

Maintain CMDB/ServiceNow data for supported applications CIs

Ad ID: 5417764086