IT Technician - East Midlands

Description

IT Technician - Wanted - Immediate Start!

East Midlands Based | Up to £36k per year

Permanent, Full-Time

Are you an experienced IT Technician?

Regional Recruitment are recruiting for an IT Technician (2nd – 3rd Line Support functionality) to support a long-standing IT Services company, based in the East Midlands. This is an excellent opportunity to work within a national organisation, contributing to the design and development of innovative networking systems and cloud solutions. This role offers long-term career development, exposure to up to date systems and the opportunity to work on projects from concept through to production within a friendly environment.

What's on Offer:

Competitive salary package of up to £36k p/a (dependent on experience)

Ongoing training and support

Working in a supportive and fun environment

Excellent development and progression opportunities

Qualifications

Essential:

Understanding of DNS, Active Directory, DHCP and File Storage

Experience in a 1st and 2nd Line Support role, with exposure to 3rd Line

Microsoft technologies such as Azure, Intune and Entra

Windows Server 2012 – 2022 & Windows 10 & 11

Strong cable management skills with a focus on discreet, clean, and professional installations

Hardware building, configuration and installation experience

Networking, Switching, and Next-Generation Firewalls

Desirable:

VMWare, AWS, Citrix XenCentre

PowerShell scripting

Backup and disaster recovery systems

Experience with structured cabling, wall mounting, trunking, or small-scale construction/installation work

Awareness of workplace cleanliness, health & safety, and post-installation site standards

Roles & Responsibilities

Assist in the development and integration of Power BI for client data solutions

Provide professional, efficient telephone, email, remote and in-person support for complex technical issues

Document and maintain accurate client records to support efficient issue resolution

Log, update and resolve higher-level support tickets

Diagnose and resolve advanced hardware, software, networking and infrastructure issues

Prepare, configure and install hardware and software solutions at client sites

Carry out on-site installations including mounting equipment, building or adapting cable support structures, drilling, trunking and implementing tidy, discreet cable routing

Ensure all physical installations are completed with strong attention to aesthetics, safety and professionalism, including thorough clean-up of work areas (e.g. removal of dust, debris, sawdust and packaging)

Maintain high standards of workmanship, ensuring cable management is secure, unobtrusive and visually professional

Support and guide service desk engineers with escalated issues and technical development where appropriate

Contribute to technical projects from planning through to successful implementation

Requirements

As the successful IT Technician, you will also be expected to:

Assist leadership in reviewing and improving internal systems, documentation and operational policies

About Regional Recruitment

This position is being advertised by Regional Recruitment Ltd, an award-winning independent recruitment agency established in 2008. We specialise in permanent, temporary, and contract opportunities across the Commercial, Construction, Industrial, Technology, and Engineering sectors. xjnqpsq

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Ad ID: 5418270065