IT Support Engineer

Description

IT Support Engineer

Ashford

Our client is looking for a hands-on IT Support Engineer to join their growing IT team and support the stability, security, and performance of their core technology environment.

Reporting to the IT Manager, this role combines infrastructure management and technical support, ensuring business systems run efficiently while delivering a high-quality user experience across the organisation.

As an IT Support Engineer for this role, you will live locally to Ashford and be able to commute daily, time limited right to work will not be considered.

Up to £35,000/annum

25+8 days holiday plus your Birthday off

Hybrid

10% bonus - profit related

Holiday Purchase - 5 days

Generous Company contribution salary-sacrifice pension scheme

Life Assurance 4x basic salary

Holiday purchase scheme (up to 5 days), birthday day off etc Key Responsibilities

Support and maintain servers, networks, and storage infrastructure

Provide escalated technical support across hardware, software, and systems

Administer Microsoft 365, Windows Server, and VMware / ESXi environments

Assist with cloud platforms (AWS / Azure) and infrastructure optimisation

Implement security best practices, backups, and disaster recovery procedures

Support hardware deployments, asset management, and documentation

Mentor junior team members and contribute to the continuous improvement of support processes. Skills Required

Team player with a 'can do' attitude, happy to be hands on

Strong experience with Microsoft 365, Windows Server, and VMware

Knowledge of Azure is essential - Linux (Ubuntu) and AWS is a nice to have

Understanding of networking, storage (NAS/SAN), and security principles

Experience with backup and disaster recovery solution.

This is an excellent opportunity for an IT Support Engineer who enjoys solving complex technical challenges and improving IT infrastructure performance. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975.

We'd appreciate a CV in Word format. xjnqpsq

If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and (email address removed)

We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles

Ad ID: 5418043250